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Downtime

YourSafetynet environments unavailable

Apr 9, 2024 at 11:00am UTC
Affected services
yoursafetynet.cloud
yoursafetynet.cloud (beta)

Resolved
Apr 9, 2024 at 5:55pm UTC

We have fully reconfigured the certificate generation and rotation on our clusters. Application and database clusters can now communicate with each other again.

By this new and clean setup we think the chance of the issue coming up again is low. We are actively monitoring the situation to see if the new configuration is holding up as expected.

Updated
Apr 9, 2024 at 1:51pm UTC

The issue with certificate generation persists. All the 'standard' fixes did not resolve the issue. We are now looking into a full reconfiguration of the setup.

Updated
Apr 9, 2024 at 11:55am UTC

We have identified an issue with automatic certificate generation that is used for the secure connections between the YourSafetynet application and database clusters.
We are trying to restart the services to hopefully resolve the issues.

Created
Apr 9, 2024 at 11:00am UTC

The YourSafetynet Cloud Platform is currently having issues with database connections. Many YourSafetynet environments suffer from 503 errors.
We are currently looking into the issue. More info will follow.